Warranty Information

At Fazlani Trading Ltd, we take pride in offering authentic timepieces from renowned brands like SEIKO, CASIO, ORIENT, and more. While we are not authorised dealers, we are committed to delivering genuine products and exceptional service, always.

No Manufacturer Warranty

As independent online retailers, we are not part of the official brand dealership network. This means the watches we sell do not come with a manufacturer’s warranty.

However, we guarantee that every watch we offer is:

100% authentic and brand new
Thoroughly quality-checked before dispatch
Safely packaged for secure delivery

Our reputation is built on trust, and we stand behind the quality of every product we sell.

We’re Still Here to Help

While a manufacturer’s warranty is not included, our customer care team is always ready to assist you in case of:

Manufacturing defects found upon delivery
Faults that appear within the first 30 days of use
Questions or concerns regarding product performance

If you experience any issues shortly after receiving your order, please reach out to us at support@fazlanitradingltd.com, and we’ll do our best to resolve it, whether through a repair, replacement, or return.

What We Cannot Cover

Since we don’t provide a branded warranty, we’re unable to assist with:

Damage caused by wear and tear, misuse, or accidents
Water damage (unless explicitly stated as water-resistant by the brand)
Battery replacement after initial use
Repairs made by third-party service centers

Authenticity Guarantee

Even without an official warranty, we guarantee the genuineness of every watch we sell. All products are sourced responsibly and come in original packaging unless otherwise noted.

If you have any questions regarding our policy or a particular watch, feel free to contact us at support@fazlanitradingltd.com — we’re here to make your experience worry-free.

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